At HomeCake.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make use of our website or services.
1. Information We Collect
When you use HomeCake.in, we may collect the following information:
- Personal Information: Name, phone number, email address, delivery address, etc.
- Account Data: Login credentials, order history, and preferences.
- Payment Information: Payment method details (processed securely via third-party gateway; we do not store card data).
- Device & Usage Data: IP address, browser type, device information, and browsing patterns.
- Location Data: To suggest nearby bakers or validate delivery pin codes.
2. How We Use Your Information
We use your data to:
- Process orders and payments
- Provide customer support and order updates
- Suggest relevant products based on your activity
- Improve our website, services, and user experience
- Communicate offers, deals, and promotions (with your consent)
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Home Bakers/Vendors: To fulfill your order
- Delivery Partners: To deliver your cakes on time
- Payment Gateways: For secure transaction processing
- Legal Authorities: If required by law or for fraud prevention
4. Cookies & Tracking
We use cookies and similar tools to:
- Remember your preferences
- Analyze site performance
- Improve your experience
- You may control cookies through your browser settings.
5. Data Protection
We take your privacy seriously. Your data is:
- Stored securely with encryption
- Accessed only by authorized personnel
- Not shared with third parties for advertising without your consent
6. Your Rights
You can:
- Access and update your account details anytime
- Request deletion of your account or personal data
- Opt-out of marketing communications
To make a privacy request, contact: support@homecake.in
7. Children’s Privacy
Our platform is intended for users 18 years and above. We do not knowingly collect personal data from children.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted here with a new "Effective Date."
9. Contact Us
For any questions about this policy:
Email: info@homecake.in